Pricing, tokens & how charges work
1 min read Updated Jun 19, 2026
Understand how prices are quoted, how your balance is debited and where refunds land.
Pricing, tokens & how charges work
Octa8 uses a prepaid wallet model: you keep a balance, and each purchase debits it. Knowing how prices are quoted and when you're charged keeps your spending predictable.
How prices are quoted
- Store services are priced per 1,000 units (per 1k). The order form multiplies that rate by your quantity and shows the total and your balance after before you confirm.
- Some services have a minimum and maximum quantity — the form enforces the allowed range.
- Discount coupons, where available, are applied at checkout before the charge.
When you're charged
- The total is debited from your wallet immediately when you place the order.
- If your balance is short, you're prompted to top up first — nothing is charged until funds are available.
- If an order is delivered only partially, the undelivered difference is refunded back to your wallet automatically.
Following the money
Every movement — top-ups, charges, refunds, bonuses, loyalty and more — is listed under /user/transactions, with filters by date, module and direction (inflow vs outflow).
Tip: check balance after on the order form before you confirm. It's the fastest way to avoid a failed checkout from insufficient funds.
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